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SHENZHEN EBC Tech Support
You can choose the appropriate product version type based on the size and business needs of your enterprise, to create more value for the enterpris
深圳东方锅炉控制有限公司始终坚持“服务创造价值”的服务理念，更是以“让用户享受工作”为己任，全方位为用户提供各种售后服务。
我们借鉴国外同行业设备制造厂家的售后服务体系思想，认真应对电力基建大发展后的这种服务需求趋势，建立了“让我们来@”定期巡回维护服务体系，使公司的质量方针和目标得到了有力的保证，为用户解决后顾之忧。
让我们来@定期巡回服务的基本体系结构如下:
1.优秀服务理念指导下建立的服务体系:
2.东控公司强有力的专职服务工程师队伍，目前的专职服务工程师达到25人:
3.东控公司专业的产品开发和工程设计技术人员近60人，可以随时提供技术支持和人员支持:
4.服务工程师均通过各种控制系统硬件、软件和控制方案的培训并持证上岗:
5.根据东控公司的规范化巡回服务大纲，结合用户的需要，针对每一套控制系统与用户共同确认定期巡回服务方案;
6.严格、规范的项目档案管理，为项目体系的长期稳定运行创造基础条件;
7.定期上门服务，按照服务大纲内容检查设备状态，与运行委会人员交流分析故障和可能存在的问题，提交服务报告和建议方案。
让我们来@是深圳东方锅炉控制有限公司为定期巡回服务体系而注册的商标。
Shenzhen Dongfang Boiler Control Co., Ltd. always adheres to the service concept of "service creates value",
and is also committed to "allowing users to enjoy work", providing users with various after-sales services in all aspects.
We draw inspiration from the after-sales service system ideas of foreign equipment manufacturers in the same industry,
and carefully respond to the trend of service demand after the development of power infrastructure. We have established a "Let's @" regular maintenance service system,which effectively guarantees the company's quality policy and goals, and solves the worries of users.
Let's take a look at the basic architecture of regular touring services as follows:
1.The service system established under the guidance of excellent service philosophy:
2. Dongkong Company has a strong team of full-time service engineers, with a current total of 25 full-time service engineers.
3. Dongkong Company has nearly 60 professional product development and engineering design technical personnel,
who can provide technical and personnel support at any time.
4. Service engineers have received training in various control system hardware,
software, and control schemes and are certified to work.
5. According to Dongkong Company's standardized patrol service outline and in combination with user needs,
Confirm regular service tours with users for each control system
Service plan; 6. Strict and standardized project archive management creates fundamental conditions for the long-term stable operation of the project system;
7. Regular on-site service, check the equipment status according to the service outline, communicate and analyze faults and possible problems with the operation committee personnel, and submit service reports and suggested solutions.
Let's say that @ is a trademark registered by Shenzhen Dongfang Boiler Control Co.,Ltd. for a regular patrol service system.
